Key takeaways
- Ask for production case studies with metrics — not demos only.
- Verify RAG, tool use, and CRM integration experience.
- Fixed-scope MVPs beat open-ended hourly contracts.
10-Point Evaluation Checklist
- Production agent deployments with eval metrics
- RAG pipeline experience
- CRM and ticketing integrations
- US timezone overlap
- Fixed-scope pricing option
- Code ownership after handoff
- Security and PII handling
- Post-launch maintenance
- References in your industry
- Honest timeline estimates
Compare with our detailed hiring guide and about GKAI Studio.
Red Flags
- No mention of evals or guardrails
- Fine-tuning recommended before RAG
- Cannot explain CRM sync
- No US client references
FAQ
Many US companies hire remote senior teams with timezone overlap — prioritize production experience over office location.
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